TECH SUPPORT

HELPFUL LINKS RELATED TO REMOTE LEARNING

How will the Academy connect with you?

  1. Automated Phone Dialer - for guardian鈥檚 phone number on record with the school
  2. School Website 
  3. - for 麻豆区 use code: 8UIE3G  (Download for free from or the )

To Get Started follow these steps:

  1. Students must have access to their Gmail Account.
  2. To claim your account, reset your password, or create additional security measure go here:
  3. If you don鈥檛 know your username or never had a account, contact

How to access your DOE STUDENT Account?

How to use your NYCStudents.net account

NYCStudnets.net Account

Students will need to use their DOE Email Accounts (@) in the Fall to access remote learning resources such as Google Classroom and Zoom.  

To retrieve your account ID and password:

  1. Go to 
  2. Enter your 9-digit Student ID (OSIS) number. (You can find your Student ID number on a report card, your student ID card, or in your 
  3. Enter your birthday.
  4. Click Continue.
  5. If the information you enter matches your student record, your username will be displayed. 
  6. Your student ID is your username followed by @. For example, if your username is JaneD, your student account ID is JaneD@nycstudents.net
  7. If you haven't already set up a password, you will be asked to set one up.
  8. Pick a password that only you will know.
  9. Re-enter your password.
  10. Click Update Password.

How to use your DOE Zoom